Selecting Great Phone Service

« Back to Home

Upgrading Your Business To Cloud Phone Systems

Posted on

When individuals think of the cloud, they may imagine storage services for large amounts of data. However, it is also possible for cloud services to support active applications. In particular, phone services are becoming a common need for businesses to outsource to cloud-based service providers.

Why Should A Business Consider Moving Its Phone Systems To The Cloud?

A cloud-based phone service will have a number of important advantages over more traditional phone providers. In particular, these services will usually be able to provide their customers with a wide range of useful and valuable features. These can include call forwarding, private voice messages, and other features that can be fairly difficult to implement in a phone network that utilizes standard systems. Furthermore, cloud-based phone systems will often utilize comprehensive tracking and analytics that will make it easy for business leaders to know how their employees are using their company lines.

Is A Cloud Phone System Difficult To Install?

It is common for businesses to struggle with implementing major technical upgrades. This can make them hesitant about switching to new phone systems. However, upgrading to a cloud phone system will be remarkably simple for businesses as technicians will be able to quickly install the hardware that is needed for the phone system to utilize the cloud service. To avoid downtime, this upgrade is usually done when the business is normally closed. Once the hardware is installed and configured, all of the phone lines will need to be tested, and this may actually be the longest part of the process for businesses with a large number of phones to upgrade.

What If Your Business Needs To Upgrade Its Phone System In The Future?

Over time, your business's staffing needs can change, which can lead to your current phone system no longer meeting all of your needs. When this type of situation occurs, a cloud-based phone system will be fairly simple to upgrade. In many instances, you may not even need to upgrade the hardware as you may simply be able to upgrade your plan with the provider. This flexibility can be ideal for businesses that experience seasonal surges in staffing needs or that want to avoid long-term commitments to utility providers.

Switching from conventional phone systems to cloud-based ones will be an effective upgrade that can greatly improve a business's communication capabilities while also reducing costs. As with any other major technical upgrade, businesses will need to have all of their basic questions answered before a thorough evaluation can be done to determine if this is a viable communications solution for the company's needs.